Return & Refund Policy

Spoiled Fur Babies

At Spoiled Fur Babies, we want you and your furry family members to be happy with every purchase!

30-Day Returns

You may request a return within 30 days of receiving your order. Items returned because of a change of mind must be unused, in their original condition, and in their original packaging where reasonably possible.

Please contact us through our store's contact page before returning an item. We will review your request and provide return instructions if approved. Do not send items back without authorization.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us promptly, preferably within 30 days of delivery. Include your order number and photographs showing the issue.

We will review the problem and arrange an appropriate replacement, refund, or other resolution. When we are responsible for an incorrect or defective item, you will not be charged return shipping.

Change-of-Mind Returns

For approved change-of-mind returns, customers are responsible for return shipping costs unless otherwise agreed. Original shipping charges are generally nonrefundable where permitted by law.

Refunds

Once your return or claim is reviewed and approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

To request a return or report a problem, please use the contact page on the Spoiled Fur Babies website. Include your order number and a brief explanation of your request.

This policy does not limit your rights under applicable consumer protection laws.